If you are experiencing technical difficulties with any St. John's University technology (e.g.; Laptop, St. John's Central or Blackboard/WebCT) please fill out the form below. Please make sure to fill out one form per problem, otherwise there may be a delay in processing your request. We ask that you provide as much information as possible so that we may better assist you. Please allow for 1 business day for us to respond.

If you do not receive a response within 1 business day, please send an e-mail to

Thank you and have a nice day.

St. John's Central Support Team
Monday-Thursday   8:30am - 4:30pm*
Friday    8:30am - 3pm*

*Hours listed above do not apply to Holiday/Summer schedules when the University is closed.

Personal Information
First Name:                 Last Name:
X# or Storm Card ID #: STJ E-mail Address:
Contact Phone #:


If you are experiencing trouble with  your St. John's Central e-mail, please provide an alternative e-mail address:



Problem Details

 General Problem:                              Location of Problem (optional):             
                                                                                                                                                                                 (e.g.; Century Residence Hall)         

 Detailed Description (max. 300 characters):